Order & Payments

Purchase method :
The only products offered for sale by SKY Footwear BD are those shown on SKY Footwear BD website at the time of placing the Order, as they are described on the relevant information pages.

However, it shall be understood that the images accompanying the information regarding a product are shown for information purposes only and may not be wholly representative of the product’s features, possibly differing, for example, in colour and size (in some cases due to the browser and screen used to access the Website and view the images).

To place an Order, the Client must fully complete the relevant form on the Website and send the same after carefully reading the Conditions as well as the features of the product and/or products that the Client intends to purchase. The Client shall also ask SKY Footwear BD, if desired, to send a tax invoice for the purchase.

Prices and Payment Methods :

The prices indicated on the Website shall be understood as inclusive of taxes and VAT. Any delivery costs or payment charges shall in any case be notified to the Client via the Website or through these Conditions.

The following payment methods are accepted :

  • (i) Bkash – Clients may pay via Bkash in accordance with the specific methods set by the same.

(ii) Credit card – Where products are purchased using a credit card, the transaction may be performed via the Bkash secure server or another secure server as chosen by SKY Footwear BD.

Under no circumstances and at no stage of the transaction shall SKY Footwear BD be able to access the Client’s credit card details, which shall be transmitted through a secure connection directly to the banking institute that manages the transaction. No electronic record of said details shall be held by SKY Footwear BD and therefore under no circumstances shall SKY Footwear BD be held liable for any fraudulent and unauthorised use of credit cards by third parties at the time of payment.
(iii) Bank Transfer- In case of purchase with bank transfer, the Client can find the bank coordinate. The goods will be shipped only after the actual receiving of the payment

Delivery of products and associated charges :

The products purchased shall be delivered to the address indicated on the Order by the Client within 24-48 hours from SKY Footwear BD having accepted the Order, at the cost specifically indicated on the Website before placing the Order. SKY Footwear BD reserves the right to accept or refuse requests for delivery beyond the territories of Dhaka or Europe. In any case, for deliveries outside the territories of Dhaka, delivery expenses and lead times may be subject to change.

The lead times for delivery indicated by SKY Footwear BD are merely indicative and a delay to the same, or any delivery made with subsequent split consignments shall not entitle the Client to refuse the delivery or request compensation or indemnity.
 At the time of delivery, the Client shall be required to check:
• that the number of packages delivered corresponds to the number shown on the delivery note.
• that the packaging is intact, not damaged, or wet or spoiled, including with reference to the materials used for sealing (adhesive tape or metallic strapping).

Any damage to the packaging and/or to the product or any lack of correspondence in the number of packages or the details, must be notified immediately by indicating the nature of the problem on the delivery note for the product, which shall be returned to the carrier. Any problems with reference to the physical integrity, correspondence or completeness of the goods received must be notified within 7 days of delivery, in accordance with the methods set out in this document.